Thank you for your business!
Once your purchase is complete, you can schedule your treatment.
All sales are final. All gift certificates and purchased services are transferable, with notice via email to info@azureaquaspa.com , indicating to whom the purchase and booking are being gifted to.
All ticket sales, gift certificates, and credits are final. There are no exchanges, refunds, or cancellations.
Changes to all scheduled appointments must be confirmed by email to info@azureaquaspa.com .
The use of the facilities is at the sole risk and responsibility of the client. No drugs or alcohol are permitted. Azure Aqua Spa has the discretion to turn away any clients that seem to be under the influence of drugs or alcohol, without refund.
Please be aware that Azure Aqua Spa may alter the information on its website from time to time.
Azure Aqua Spa shall have no liability arising from the use of its website or facility.
There is no rescheduling for a late appointment. The appointment will end at the scheduled time.
Gift Cards are non-refundable and expire after 365 days. All gift certificates and purchased treatments are transferable, with notice via email to info@azureaquaspa.com
All services to be provided within 365 days. The client is responsible for their own booking.
It is the clients’ responsibility to provide their own Personal Support Worker in order to assist them with personal and mobility issues.
It is the Client’s responsibility to ask for assistance should they feel any discomfort during any body treatment, massage, or float.
If you are too hot, too cold or the video is not to your liking, please ask for assistance by opening the pool suite door and speaking to the staff. We are happy to help.
FAQ
What makes float therapy different from other treatments?
Float therapy takes place in a private float room where the body rests effortlessly in warm, mineral-rich water. Visit our float spa in Kitchener and Waterloo to experience a unique opportunity to disconnect from outside distractions and enjoy uninterrupted relaxation.
Why choose Azure Aqua Spa for float therapy?
Many guests consider us the best float spa in the Kitchener and Waterloo area because we offer a dedicated wellness environment focused on comfort, relaxation, and personalized care. At Kitchener and Waterloo’s Azure Aqua Spa, guests can enjoy float therapy as a standalone treatment or as part of a broader wellness experience.
What can I expect during my first visit?
Your first spa experience at Kitchener and Waterloo’s Azure Aqua Spa is designed to be comfortable and stress-free. Our team will explain your treatment, answer any questions, and help you feel fully prepared before your appointment begins.
Can I combine float therapy with other treatments?
Yes, many guests choose to combine treatments like float and Vichy at our spa in Kitchener and Waterloo for a more complete wellness experience. Pairing treatments allows guests to enjoy the benefits of float therapy alongside hydrotherapy-inspired relaxation and exfoliation.
What other treatments are available at Azure Aqua Spa?
While many guests visit our spa for its float therapy treatments, we also offer massage therapy, Vichy scrubs, facials, waxing services, and curated spa packages. This allows our guests to create a customized spa experience at our Kitchener and Waterloo spa based on their individual wellness goals.
What makes your spa unique?
At Azure Aqua Spa in Kitchener and Waterloo, we focus on creating a relaxing environment where guests can step away from busy schedules and dedicate time to wellness and self-care. This commitment to guest comfort is one reason many visitors consider us the best float spa in the Kitchener and Waterloo area.